TEAC Europe GmbH Privacy Statement

Protecting your personal data during the collection, processing and use of personal data when you visit our website is important to us. Your data is protected in accordance with statutory provisions. In the following, we would like to inform you about the nature and scope of the processing of personal data through this website in accordance with Article 13 of the General Data Protection Regulation (GDPR).

I. Information on the responsible controller

TEAC Europe GmbH
Bahnstraße 12
65205 Wiesbaden-Erbenheim
Tel. : +49 (0) 611 71 58 - 0
Email :

II. Information on the data protection officer

Our external data protection officer is happy to answer any questions about data protection:
Mr Arndt Halbach, GINDAT GmbH
Wetterauer Str. 6, 42897 Remscheid
Tel.: 02191 / 909 430
Email:

III. Data processing through the website

Your visit to our website is recorded. We generally collect the following data that your browser sends to us:

  • IP address currently used by your computer or your router
  • Date and time
  • Browser type and version
  • Operating system of your computer
  • Webpages you visit
  • Name and size of requested file(s)
  • URL of referral website, if applicable

This data is only collected for the purposes of data security, improving our website offer and analysing errors on the basis of Art. 6 (1) f) GDPR. The IP address of your PC is only analysed in anonymised form (shortened by the last three digits). In all other respects, you are able to visit our website without providing information on your identity. We would like to point out that data transmission on the Internet (such as email communication) is subject to security vulnerabilities. It is not possible to completely protect data from access by third parties. Confidential data should therefore be sent to us by other means, such as by post.

Contact form
Personal data (such as your name, address data or contact details) which you voluntarily disclose to us, for example in connection with a request or otherwise, will be stored by us and only processed for correspondence with you and only for the purpose for which you have provided us with this data. This data is processed on the basis of Art. 6 (1) a) and Art. 6 (1) f) GDPR.

Registration on this website
You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration. To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration. We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

Secure data transmission
In order to protect the security of your data during transmission, we use encryption techniques (SSL) via HTTPS, which accord with state-of-the-art technology.

IV. Recipients of personal data

We may utilise service providers in connection with data processing in order to perform and execute processes.

Specifically, we have involved service providers for the purpose of hosting our website.

Contractual relationships are established with our service providers, which meet the requirements of Art. 28 GDPR; the contractual provisions contain the statutorily required points on data protection and data security.

V. Notice on the use of Matomo (formerly Piwik)

This website uses the website analysis service Matomo in order to analyse user visits to this website. For this analysis, cookies are stored on your computer. If you prevent the storage of cookies, we would like to point out that you may not be able to use the full functionality of this website. This website uses Matomo with the extension ‘AnonymizeIP’. This shortens IP addresses before transmitting them. It is therefore not possible to link an IP address directly to a specific person. The IP address transmitted from your browser in connection with Matomo is not combined with other data collected by us. The Matomo program is an open-source project. You can find more information on data protection regarding the third-party service provider at matomo.org/privacy-policy/. Objection information:

Here you can decide whether a unique web analysis cookie may be placed in your browser in order to enable the operator of the website to collect and analyse various statistical data. If you decide against it, please click on the following link in order to place the Matomo deactivation cookie in your browser.

The tracking measure is conducted on the basis of Art. 6 (1) Clause 1 f) GDPR.

VI. Social media

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

VII. Use of cookies

Cookies are used in our website offer. Cookies are small text files that are saved by your browser and stored on your computer. The use of cookies allows the website offer to be designed in a more user-friendly manner. For instance, it is possible to recognise the user for the duration of the session, without the user being required to constantly re-enter their user name and password. Cookies do not cause any damage to your computer and are deleted after your session is ended. The basis for data processing is Art. 6 (1) f) GDPR.

Some of the cookies we use are deleted directly after you close your browser (‘session cookies’).

Other cookies remain on your terminal device and enable your browser to be recognised when you next visit the website (‘persistent cookies’).

Data processing in connection with cookies, which only serve to facilitate the functionality of our website offer, occurs on the basis of our legitimate interest pursuant to Art. 6 (1) f) GDPR.

If you do not wish to use cookies, you can configure your browser to prevent the storage of cookies. However, please note that, in this case, you may not be able to use the full functionality of our websites.

VIII. Your rights

According to Articles 15–21 GDPR, you may exercise the following rights with respect to personal data we store provided the relevant requirements of the GDPR are met.

Right of access
You have the right to access information about your personal data that we process.

Right of rectification
You are able to request the correction of incomplete or incorrectly processed personal data.

Right of erasure
You have the right to the deletion of your personal data, in particular on the basis of one of the following reasons:

  • Your personal data is no longer required for the purposes for which it was collected or processed.
  • You withdraw your consent on which the processing of your data was based.
  • You have asserted a right of objection to processing.
  • Your data was unlawfully processed.

The right of erasure does not apply, however, if such deletion is opposed by the legitimate interest of the controller. For instance, this may include:

  • Personal data that is required for the assertion, exercising or defence of legal claims.
  • Deletion is not possible due to retention obligations.

Insofar as data cannot be deleted, you may exercise a right to the restriction of processing (as follows).

Right to the restriction of processing
You have the right to request us to restrict the processing of your personal data, if:

  • You dispute the correctness of the data and we must therefore review the correctness.
  • The processing is unlawful and you decline data erasure and instead request restriction of use.
  • We no longer require the data, but you still need the data in order to assert, exercise or defend legal claims.

You have submitted an objection to the processing of your data and it has not yet been determined whether our legitimate interests prevail over your interests.

Right of data portability
You have the right to receive your personal data, which you have provided to us, in a structured, commonly available and machine-readable format. Moreover, you have the right to have us transmit this data to another controller without hindrance by us, provided that the processing is based on a contract or consent, and our processing takes place with the aid of automated processes.

Right of withdrawal
The data subject has the right at any time to submit an objection to the processing of their personal data, which takes place on the basis of Art. 6 (1) e) or f), for reasons arising from their particular situation; this also apples to profiling based on one of these conditions. Insofar as the processing of your personal data is based on a consent, you have the right to withdraw this consent at any time.

IX. Statutory deadlines for the erasure of data

Insofar as no statutory retention obligation applies, the data shall be deleted or destroyed once it is no longer required for fulfilling the purpose of data processing. Various deadlines apply to the retention of personal data. For instance, data of tax relevance is generally stored for ten years, while other data is typically retained for six years in accordance with provisions under the Commercial Code. Furthermore, the storage period may also be determined by statutory limitation periods, which may generally amount to three years in the case of Articles 195 et seqq. of the Civil Code, for example, or in certain cases up to even thirty years.

X. Right to lodge a complaint with a supervisory authority

In accordance with Art. 77 GDPR, each data subject has the right to lodge a complaint with a supervisory authority, if they believe that the processing of their personal data is in violation of the GDPR. The competent supervisory authority in data protection matters is the state data protection officer of the federal state in which our company has its registered office.